Terms and Conditions | Orkney Travel
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Terms and Conditions


These are our main terms and conditions of service.

Acceptance of Terms and Conditions

By reading the Terms and Conditions, you acknowledge, understand and agree to accept them.

Booking Section

Contact via enquiries for booking reservations. Should you need to make any changes to your booking please do so at your earliest convenience.


If you need to cancel your booking, Orkney Travel requires notification in writing (confirmed email is also acceptable). The 10% deposit is non-refundable in the event of cancellation.


All Tour prices will be shown on full tour itinerary. Please note that these are present costs and due to rising fuel costs and changes in admission prices may be subject to change. If there may be a change Orkney Travel will inform you in advance.

Vehicle Occupancy

Orkney Travel vehicle occupancy minimum is two (2) persons per tour. One (1) person becomes a Bespoke Private Tour and prices will differ and be available on request. Tours are subject to availability.

Tour Payment

To confirm your booking, Orkney Travel requires a 10% non-refundable deposit to secure booking. The remainder can be paid in full before the tour via the methods below or you can pay the remainder in cash on the day of the tour.

Payment can be made via BACs transfer, Cash or Cheque drawn on a UK Bank.

PayPal – Credit card payment via PayPal.

Please note that Payment methods may be subject to change.

Insurance/Adverse Weather

Orkney Travel strongly recommends that you purchase comprehensive individual/family Travel Insurance. Orkney Travel will not be responsible for any losses, injuries or damages.

Should itineraries changes to a tour be necessary, or unforeseen circumstances occur then Orkney Travel will offer either an alternative tour or a full refund of money paid by Orkney Travel for the Tour.

In the case of adverse weather affecting tours/ferry sailings, when in Orkney an alternative tour will be offered, or a full refund will be payable. If adverse weather affects your journey to Orkney then Orkney Travel will refund the full cost or offer an alternative tour.

Cruise Ships

If for any reason your cruise ship does not dock in Orkney, a full refund will be given.


Many of the structures we visit are very old and are not maintained. Entering sites and structures is at your own risk. Orkney Travel will not cover any liability arising from persons entering such sites and structures.

Right to Refuse Service

Orkney Travel reserves the right to refuse service to any persons who cause a nuisance, conduct themselves in an offensive or disorderly manner, or threaten, in any way, theirs or the safety of others. In such a circumstance Orkney Travel will not be responsible for any damage or injury sustained by you as a result of your behaviour. Should Orkney Travel exercise our right to refuse service, you forfeit all money paid to Orkney Travel.

Smoking Policy

Orkney Travel would like to advise persons that no smoking is allowed inside the vehicle.

Published Information

To the best of our knowledge, the information contained on the Orkney Travel website at the time of going to press in 2017 is correct.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


The contents of Orkney Travel publications are protected by copyright and may not be copied, stored or transmitted, in any part, without the prior written consent of Orkney Travel. Data Protection Act Orkney Travel takes your personal security very seriously. Your personal information will only be used to provide you an Orkney Travel Tour. We will not use your personal information for marketing activities. You may opt out from receiving emails from Orkney Travel.

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