Orkney Travel - Terms and Conditions - Private Tours
Please read these terms and conditions carefully. When you make a booking with Orkney Travel, you are deemed to have accepted the following.
To secure your booking, a 20% deposit is required. You can pay by cash, bank transfer, PayPal or debit/credit card.
Full payment must be made at least 7 days before the tour unless agreed with the company otherwise. We reserve the right to cancel your tour if payment has not been received.
Up to 30 days before the tour: full refund given
Less than 30 days before the tour: loss of deposit
less than 7 days before the tour: you will be required to pay the full amount
Cruise Ships - In the event that your cruise ship is unable to dock for any reason, Orkney Travel will not be liable and full payment will be required. It is therefore recommended that you purchase suitable travel insurance to cover this eventuality.
Orkney Travel reserves the right to cancel your tour for any reason up until the start time of your tour. If this happens, we will fully refund any money that you have paid. Please note that Orkney Travel would only cancel your tour in exceptional circumstances (eg. Staff illness, vehicle breakdown) and will always do our best to find a suitable replacement.
If you wish to make any changes to your tour, please let us know at your earliest convenience. We will always do our best to accommodate. If we are unable to accommodate your change then you may cancel your tour subject to the standard cancellation policy.
Orkney Travel will always do our best to visit everywhere on your itinerary. However due to limited availability on some sites and site closures, we may not be abvle to visit everywhere listed. In the event that we are unable to visit a site, we will provide an alternative site to visit instead.
Many of the sites we visit are not very well maintained or have uneven surfaces. You visit these sites entirely at your own risk and Orkney Travel will not be liable.